Pharmacy Customer Care Specialist

Walgreens; Dumfries (VA); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

PTCB certification training

Job summary

Walgreens in Dumfries, Virginia, is seeking a team member to deliver a distinctive customer experience at the checkout, assist the pharmacist under supervision, and support day-to-day pharmacy and store operations.

The role emphasizes friendly service, accurate cash handling, and maintaining clean, well-merchandised spaces. Prior retail experience is preferred, with PTCB certification encouraged where applicable.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math and computer skills; knowledge of store inventory control; PTCB certification preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at checkout.
• Assist pharmacist under supervision and process prescriptions using pharmacy systems.
• Maintain counters, shelves, and displays; assist with inventory and price updates.
• Handle processing of returns, exchanges, and third-party claims as needed.

Skills

Fluent English

Flexible schedule

Tools

POS systems

Job description

Walgreens in Dumfries, Virginia, is seeking a team member to deliver a distinctive customer experience at the checkout, assist the pharmacist under supervision, and support day-to-day pharmacy and store operations.

The role emphasizes friendly service, accurate cash handling, and maintaining clean, well-merchandised spaces. Prior retail experience is preferred, with PTCB certification encouraged where applicable.