Pharmacy Customer Care Specialist

Walgreens; Cockeysville (MD); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking associates to deliver a courteous, efficient checkout experience while supporting pharmacy operations under supervision. You will assist pharmacists with prescriptions, perform clerical tasks, and help customers locate products.

The role emphasizes English fluency, flexibility in schedule, and prior retail experience (Walgreens preferred). Competitive hourly pay is offered, with opportunities to grow within the store team.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment and prior Walgreens familiarity.

Responsibilities

• Deliver courteous, fast, and efficient service at checkout.
• Assist pharmacist under supervision with prescription processing and patient information.
• Replenish shelves, maintain cleanliness, and support pharmacy operations as needed.
• Handle returns, refunds, and exchanges while upholding company policies.

Skills

PTCB certification

Math skills

Computer skills

Flexible schedule

Job description

Walgreens is seeking associates to deliver a courteous, efficient checkout experience while supporting pharmacy operations under supervision. You will assist pharmacists with prescriptions, perform clerical tasks, and help customers locate products.

The role emphasizes English fluency, flexibility in schedule, and prior retail experience (Walgreens preferred). Competitive hourly pay is offered, with opportunities to grow within the store team.