Pharmacy Customer Care Specialist

Walgreens; Callahan (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Callahan, FL is seeking a frontline team member to deliver a distinctive customer experience and support the pharmacy team under supervision. You will operate the register, assist customers, and help with pharmacy tasks to ensure accuracy and service quality.

The role emphasizes English fluency, flexibility to work evenings/weekends, and prior retail exposure. Training and certification through PTCB are encouraged where available.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Assist pharmacist under supervision with filling prescriptions and entering patient/drug information.
• Provide courteous, efficient checkout service and help customers locate products.
• Support inventory management and merchandising, restock shelves and maintain clean counters.
• Handle customer service tasks, recommend items and process returns or exchanges.
• Assist with pharmacy-related duties such as entering data and verifying information.
• Support pharmacy department on workflow and communicate prescription issues to the pharmacist on duty.

Skills

Customer service

Cash handling

Communication

Team collaboration

Education

PTCB certification (or equivalent)

Tools

POS system

Pharmacy software

Job description

Walgreens in Callahan, FL is seeking a frontline team member to deliver a distinctive customer experience and support the pharmacy team under supervision. You will operate the register, assist customers, and help with pharmacy tasks to ensure accuracy and service quality.

The role emphasizes English fluency, flexibility to work evenings/weekends, and prior retail exposure. Training and certification through PTCB are encouraged where available.