Pharmacy Customer Care Specialist

Walgreens; Winter Haven (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Winter Haven, FL seeks a Pharmacy Clerk to deliver a distinctive customer experience at the register and to assist the pharmacy team with prescription processing under supervision.

You will use pharmacy systems to access patient and drug information, process prescriptions, and support inventory and store operations while maintaining a friendly, efficient environment for customers. English fluency is essential, with flexible hours incl. evenings/weekends.

Qualifications

• Retail experience is preferred.
• Willingness to work evenings and weekends.
• PTCB certification is preferred and may be required.

Responsibilities

• Provide courteous, friendly checkout and assist customers at the register.
• Assist pharmacist under supervision, using pharmacy systems to access patient and drug information.
• Process prescriptions and support pharmacy workflow to ensure accuracy.
• Maintain clean, stocked, and well-merchandised store areas.
• Handle returns, exchanges, and assist with inventory control as directed.

Skills

Retail experience

Customer service

English fluency

Flexible schedule

Math skills

Computer skills

Inventory knowledge

Education

PTCB certification

Job description

Walgreens in Winter Haven, FL seeks a Pharmacy Clerk to deliver a distinctive customer experience at the register and to assist the pharmacy team with prescription processing under supervision.

You will use pharmacy systems to access patient and drug information, process prescriptions, and support inventory and store operations while maintaining a friendly, efficient environment for customers. English fluency is essential, with flexible hours incl. evenings/weekends.