Pharmacy Customer Care Specialist

Walgreens; Boardman Township (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Boardman Township, OH, is hiring for a Customer Experience/Pharmacy Support role. You will greet customers, assist with product needs, and support the pharmacist by handling prescriptions under supervision. Duties include cash register operation, inventory upkeep, and providing friendly, accurate service.

Requirements include English fluency and willingness to work evenings/weekends. Experience in retail or pharmacy settings is preferred, with emphasis on accuracy and customer care.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Experience in retail or pharmacy support is preferred.

Responsibilities

• Registers sales on assigned cash register and processes payments.
• Assists pharmacists under supervision and uses pharmacy systems to process prescriptions.
• Provides courteous, friendly, and efficient customer service.
• Maintains counters and shelves, and assists with inventory.
• Handles returns, refunds, exchanges, and voids as needed.
• Reports prescription errors to the pharmacist on duty and adheres to policies.

Skills

PTCB certification

Customer service

Cash handling

English fluency

Tools

Pharmacy systems

Point-of-sale (POS)

Job description

Walgreens in Boardman Township, OH, is hiring for a Customer Experience/Pharmacy Support role. You will greet customers, assist with product needs, and support the pharmacist by handling prescriptions under supervision. Duties include cash register operation, inventory upkeep, and providing friendly, accurate service.

Requirements include English fluency and willingness to work evenings/weekends. Experience in retail or pharmacy settings is preferred, with emphasis on accuracy and customer care.