Pharmacy Customer Care Specialist

Walgreens; Symmes Township (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Symmes Township, OH, is hiring for a Pharmacy Clerk/Customer Service role focused on delivering a distinctive customer experience.

The associate greets customers, assists with product selection, handles checkout, and supports the pharmacist under supervision, ensuring accurate prescription processing and safe medication handling. This role emphasizes teamwork, compliance with laws, and delivering friendly, efficient service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Experience in retail or customer service is preferred.

Responsibilities

• Greet customers and assist with products and services to deliver a positive experience.
• Process prescriptions under pharmacist supervision and ensure accuracy.
• Operate cash register, handle payments, returns, and exchanges.
• Maintain clean, stocked counters and merchandising.
• Support pharmacy workflow and communicate effectively with customers.

Skills

Customer service

English fluency

Interpersonal skills

Education

PTCB certification

Tools

Store POS systems

Store equipment

Job description

Walgreens in Symmes Township, OH, is hiring for a Pharmacy Clerk/Customer Service role focused on delivering a distinctive customer experience.

The associate greets customers, assists with product selection, handles checkout, and supports the pharmacist under supervision, ensuring accurate prescription processing and safe medication handling. This role emphasizes teamwork, compliance with laws, and delivering friendly, efficient service.