Pharmacy Customer Experience Specialist

Walgreens; Twinsburg (OH); On-site; USD 22,000 - 25,000; Part time

Job summary

Walgreens in Twinsburg, OH seeks a customer-focused associate to support the pharmacy and retail teams. You will greet customers, handle transactions at the register, and assist the pharmacist under supervision with prescriptions and patient information.

Responsibilities include maintaining clean store areas, recommending products, and helping with inventory while upholding company policies and quality standards. PTCB certification is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription handling.
• Prefer good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assist the pharmacist under direct supervision in processing prescriptions.
• Provide courteous, friendly, fast, and efficient service to customers.
• Recommend items and trade-up or companion products.
• Maintain clean, merchandised counters and shelves and assist with inventory.
• Enter patient and drug information into pharmacy systems and support workflow.

Skills

Customer service

Cash handling

English fluency

Retail experience

PTCB certification

Education

PTCB certification

Pharmacy-related training

Job description

Walgreens in Twinsburg, OH seeks a customer-focused associate to support the pharmacy and retail teams. You will greet customers, handle transactions at the register, and assist the pharmacist under supervision with prescriptions and patient information.

Responsibilities include maintaining clean store areas, recommending products, and helping with inventory while upholding company policies and quality standards. PTCB certification is preferred.