Pharmacy Customer Care Specialist

Walgreens; Amarillo (TX); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Amarillo, TX is seeking a Customer Experience Associate to support the pharmacy team and deliver outstanding service at the register. You will assist pharmacists under supervision, process prescriptions, and help maintain clean, organized store areas.

Role requires strong communication, cash handling, and inventory awareness, with opportunities to contribute to photo services and web pickup tasks. Previous retail experience is preferred, PTCB certification is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and provide courteous checkout service at the register.
• Assist pharmacists under supervision with processing prescriptions.
• Maintain clean counters and shelves; stock and merchandise as directed.
• Handle returns, exchanges, and basic store clerical duties.
• Provide photo area services and assist with store operations as needed.

Skills

Customer service

Cash handling

Pharmacy software

English fluency

Teamwork

Inventory awareness

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens in Amarillo, TX is seeking a Customer Experience Associate to support the pharmacy team and deliver outstanding service at the register. You will assist pharmacists under supervision, process prescriptions, and help maintain clean, organized store areas.

Role requires strong communication, cash handling, and inventory awareness, with opportunities to contribute to photo services and web pickup tasks. Previous retail experience is preferred, PTCB certification is a plus.