Pharmacy Customer Care & Prescription Support

Walgreens; Illinois; On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Illinois is hiring for a Customer Experience Associate to support front-end and pharmacy operations. You will assist pharmacists under supervision, handle dispensing flow, and provide courteous, efficient checkout and service to customers.

The role emphasizes attention to detail, accuracy in counting and labeling medications, and willingness to work flexible hours including evenings and weekends; prior retail experience and PTCB training are preferred.

Qualifications

• Fluent reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate the cash register, handle cash, and process transactions accurately.
• Assist pharmacists under supervision with dispensing and medicine information.
• Maintain clean, stocked shelves and well-merchandised displays.
• Support pharmacy operations, including reviewing prescriptions and processing basic tasks.

Skills

Customer service

Cash handling

Pharmacy support

Communication

Flexibility

Education

PTCB certification

Job description

Walgreens in Illinois is hiring for a Customer Experience Associate to support front-end and pharmacy operations. You will assist pharmacists under supervision, handle dispensing flow, and provide courteous, efficient checkout and service to customers.

The role emphasizes attention to detail, accuracy in counting and labeling medications, and willingness to work flexible hours including evenings and weekends; prior retail experience and PTCB training are preferred.