Pharmacy Clinical Coordinator: Day Shift & Patient Access

MedStar Health; Elkridge (MD); On-site; USD 30,000 - 55,000; Full time

Job summary

MedStar Health’s Washington Hospital Center in Elkridge, MD, is seeking a Full-Time Pharmacy Technician Clinical Coordinator to join our growing team. This 40-hour day-shift role offers a strong path for growth and meaningful patient care.

The Clinical Coordinator supports clinical operations including benefits investigation, prior authorization, copay and foundation assistance, onboarding, delivery coordination, drug replacement services, and outreach for prescription refills.

Qualifications

• High School Diploma or GED required.
• 3-4 years Pharmacy Technician experience in retail/mail order/specialty pharmacy.
• MD Pharmacy Technician licensure or registration required upon hire.
• National pharmacy technician license (PTCB or ExCPT) required upon hire.

Responsibilities

• Fosters relationships with healthcare providers to facilitate communication and coordination of care.
• Tracks patient refills, coordinates orders, and escalates issues to a pharmacist as needed.
• Researches copay/foundation assistance and connects patients to resources.
• Tracks and completes prior authorization and patient assistance enrollments.
• Performs patient onboarding benefits investigation, order entry, and delivery coordination.
• Ensures patients have resources to adhere to their medication plan.

Skills

Customer service

Communication

Pharmacy operations

Education

High School Diploma or GED

MD Pharmacy Technician licensure

PTCB/ExCPT certification

Job description

MedStar Health’s Washington Hospital Center in Elkridge, MD, is seeking a Full-Time Pharmacy Technician Clinical Coordinator to join our growing team. This 40-hour day-shift role offers a strong path for growth and meaningful patient care.

The Clinical Coordinator supports clinical operations including benefits investigation, prior authorization, copay and foundation assistance, onboarding, delivery coordination, drug replacement services, and outreach for prescription refills.