Pharmacy Clerk - Patient Care & Fast, Friendly Service

Lewis Drug Stores; Tracy (MN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, LPFSA options

Life insurance (voluntary options)

Retirement savings (401k)

Paid Time Off (PTO)

Paid volunteer time

Company paid short term disability

Company paid life insurance

Discounted logowear

Employee Assistance Program

Job summary

Lewis Drug Stores is seeking a Pharmacy Clerk to provide excellent patient/customer care as the first point of contact in the pharmacy. You will handle interactions promptly, professionally, and friendly, supporting prescription processing and patient communications in a busy pharmacy environment.

The role involves tasks from policy adherence and cash handling to inventory, documentation, and collaboration with the pharmacists to ensure accurate and timely service for patients and mail-out

Qualifications

• High school diploma or equivalent required (or in progress).
• Ability to handle transactions accurately and responsibly.
• Basic math and computer skills.

Responsibilities

• Learn Lewis Drug policies and procedures and perform them daily.
• Professionally manage and assist in all patient wait times, sales, returns, and complaints.
• Answer phone calls promptly and in a polite manner.
• Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
• Maintain the confidentiality of patients’ private medical information according to the HIPPA Act.
• Prepare paperwork and compile medications for delivery and mail out orders.
• Manage and serve drive-thru patients in an efficient manner (if applicable).
• Ability to log into a variety of software systems and use a cash register.
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations.
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Skills

Customer service

Attention to detail

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Cash register

Pharmacy software

Job description

Lewis Drug Stores is seeking a Pharmacy Clerk to provide excellent patient/customer care as the first point of contact in the pharmacy. You will handle interactions promptly, professionally, and friendly, supporting prescription processing and patient communications in a busy pharmacy environment.

The role involves tasks from policy adherence and cash handling to inventory, documentation, and collaboration with the pharmacists to ensure accurate and timely service for patients and mail-out