Pharmacy Clerk: Customer Care & Pharmacy Ops

Hyvee.io; Rochester (IL); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Hy-Vee is seeking a Pharmacy Clerk to support daily pharmacy operations with care and professionalism. You will assist customers, stock supplies, handle cash transactions, and help maintain the pharmacy’s clean, organized appearance.

The role emphasizes patient confidentiality and teamwork in a fast-paced retail setting. Applicants should be detail-oriented, trustworthy, and customer-focused, with high school diploma or equivalent and up to one year of related experience.

Qualifications

• Customer service experience in retail or healthcare setting.
• Cash handling and basic POS transactions.
• Maintain confidentiality of patient information.
• Training and certification for vaccination administration where applicable.

Responsibilities

• Provide prompt, friendly customer service and greet customers.
• Answer phones and assist with refill orders.
• Gather patient information for prescriptions.
• Stock and organize pharmacy supplies; process invoices and deliveries.
• Log cash transactions and prepare paperwork for deliveries.
• Coordinate nursing home or delivery orders as needed.
• Assist in other store areas and participate in special projects.

Skills

Customer service

Cash handling

Stock management

Pharmacy operations

Vaccine administration support

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Pharmacy Clerk to support daily pharmacy operations with care and professionalism. You will assist customers, stock supplies, handle cash transactions, and help maintain the pharmacy’s clean, organized appearance.

The role emphasizes patient confidentiality and teamwork in a fast-paced retail setting. Applicants should be detail-oriented, trustworthy, and customer-focused, with high school diploma or equivalent and up to one year of related experience.