Pharmacy Clerk — Customer Care & Pharmacy Ops

hyvee; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee Pharmacy in Cedar Rapids, IA is seeking a Pharmacy Clerk to support day-to-day operations with care and professionalism. You will assist customers, stock supplies, handle cash transactions, and help keep the pharmacy running smoothly while maintaining patient confidentiality.

This fast-paced role emphasizes customer service, accuracy, and teamwork; vaccination certification may be required where applicable and legally allowed.

Qualifications

• Follow written, verbal, or diagrammatic instructions with attention to detail.
• Ability to perform basic math for transactions and inventory.
• File, post, and organize materials and records effectively.
• Guide customers in a professional and compassionate manner.
• Maintain confidentiality of patient information.

Responsibilities

• Provide prompt, friendly customer service with a smile.
• Answer the phone and assist customers with refill orders.
• Gather patient information to prepare prescriptions.
• Stock and organize pharmacy supplies and invoices.
• Process cash transactions accurately and securely.
• Prepare paperwork for delivery orders and mail-outs.
• Coordinate nursing home medicines when needed.
• Assist with vaccines where legally allowed and certified.
• Keep the pharmacy clean and organized; ensure privacy of records.

Skills

Attention to detail

Basic math

Organization skills

Customer service

Privacy and discretion

Education

High school diploma or equivalent experience

Job description

Hy-Vee Pharmacy in Cedar Rapids, IA is seeking a Pharmacy Clerk to support day-to-day operations with care and professionalism. You will assist customers, stock supplies, handle cash transactions, and help keep the pharmacy running smoothly while maintaining patient confidentiality.

This fast-paced role emphasizes customer service, accuracy, and teamwork; vaccination certification may be required where applicable and legally allowed.