Pharmacy Clerk

NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds; New York (NY); On-site; USD 46,280 - 64,168; Full time

Benefits offered by this job

Medical, Dental, Pharmacy, and Vision health benefits

Paid Time Off

401(k) Plan

Life Insurance

Tuition Reimbursement

Job summary

A leading employee benefit organization in New York is seeking a Pharmacy Clerk responsible for clerical services and customer assistance in the pharmacy. This full-time role requires a strong customer service background and at least two years of relevant experience. Comprehensive benefits including health insurance and paid time off are provided.

Qualifications

• 2+ years’ related work experience as a pharmacy cashier or technician.
• Excellent interpersonal, customer service, verbal and written communication skills.
• Ability to manage and effectively follow up on completion of assigned duties.

Responsibilities

• Handles prescriptions and provides effective customer service.
• Greets members arriving at the pharmacy in a professional manner.
• Ensures patient confidentiality and follows HIPAA requirements.

Skills

Customer service

Interpersonal skills

Attention to detail

Team collaboration

Education

High School Diploma or GED

Associate’s Degree preferred

Tools

Microsoft Office

Job description

Join to apply for the Pharmacy Clerk role at NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds.

The position is based at our Midtown (Manhattan) location. This candidate will be responsible for all clerical and support services in the pharmacy, handling prescriptions, providing effective customer service, and ensuring accurate and timely dispensing of medication in accordance with organizational guidelines.

Duties and Responsibilities

• Greets members arriving at the pharmacy in a professional, courteous, and friendly manner.
• Utilizes knowledge of organizational guidelines and eligibility rules when assisting patients.
• Attempts to resolve member concerns and escalates them when appropriate.
• Packs filled orders, attaches the appropriate prescription packaging, verifies member identity, operates the pharmacy cash register/Point of Sales system, and completes the transaction.
• Accurately enters data into the pharmacy computer system.
• Takes stock inventory, notes levels, and identifies items that are running low or close to expiration.
• Directs members to the counsel window for pharmacist consultation.
• May perform additional pharmacy services under the direct supervision of licensed pharmaceutical staff.
• Follows and maintains up-to-date knowledge of Health Center policies and procedures as relevant to the job function.
• Performs additional job‑related clerical duties (answering phones, copying, data entry, scanning, etc.), as needed.
• Ensures patient confidentiality and follows all HIPAA and any other governmental or state agency requirements regarding the handling of PHI.
• Represents the Health Center to patients in a professional manner.
• Contributes to team effort.
• Assists in other areas, as needed.
• Performs other duties as assigned.
• The above specifications and duties are intended to describe the general nature and level of work being performed and are not exhaustive.

Education, Skills and Experience

• 2+ years’ related work experience as a pharmacy cashier or technician.
• Prior computer experience is helpful.
• Excellent interpersonal, customer service, verbal and written communication skills.
• Knowledge of Microsoft Office and proficient typing skills.
• Ability to manage and effectively follow up on completion of assigned duties.
• Demonstrated ability to take ownership of assigned duties and responsibilities.
• Strong ability to maintain positive and professional relationships with peers.
• Positive work attitude.
• Detail oriented.
• High School Diploma or GED. Associate’s Degree preferred.

Working Conditions

• Prolonged periods of walking, sitting, and standing.
• Bending, stooping, and lifting.
• Potential exposure to bloodborne pathogens.

Compensation and Benefits

• Medical, Dental, Pharmacy, and Vision health benefits at no cost to all benefits‑eligible employees and their eligible dependents.
• Paid Time Off (Vacation, Personal, Sick days, and 12 paid holidays).
• 401(k) Plan.
• Life Insurance.
• Tuition Reimbursement.
• Mental Health Coverage.
• Short‑Term and Long‑Term Disability Benefits.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Customer Service

Industries

• Wellness and Fitness Services

Brooklyn, NY $46,280.00‑$64,168.00

Apply online. Equal Opportunity Employer.