Pharmacy Cashier

Walgreens; New London (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated team members who excel in customer service and operational efficiency. In this role, you will engage with customers, resolve their inquiries, and ensure a delightful shopping experience. You will also manage transactions, maintain store displays, and adhere to company policies. This position offers a fantastic opportunity to develop your skills in a dynamic retail environment, where your contributions will directly impact customer satisfaction and store success. If you are passionate about helping others and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedules, including evenings and weekends.

Responsibilities

• Engages customers by greeting them and offering assistance.
• Registers customer purchases and processes transactions.
• Maintains a clean and orderly store environment.

Skills

Customer Service

Cash Register Operation

Problem Solving

Communication Skills

Education

High School Diploma

Job description

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customers and suggests trade-up and/or companion items. Assists with OTC products and guides customers to aisles when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports prescription errors immediately to the pharmacist on duty and adheres to company policies regarding pharmacy errors and quality improvement.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or directed by the store manager or shift leader.
• Implements company asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Maintains working knowledge of store systems and equipment.
• Assists with exterior and interior store maintenance to ensure a clean, neat, and orderly environment.
• Follows all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training sessions and completes PPLs as requested by the manager or assigned by corporate.

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedules, including evenings and weekends.