Pharmacy Care Lead: Customer Experience & Compliance

Kroger Family of Companies; Columbus (IN); On-site; USD 110,000 - 135,000; Full time

Job summary

Kroger Family of Companies in Columbus, IN is seeking a licensed pharmacist to fulfill prescription needs with accuracy and high-quality patient care. You will counsel patients, ensure regulatory compliance, and maintain a professional image in a fast-paced retail pharmacy.

The role requires attention to detail, knowledge of HIPAA, and the ability to manage stock, records, and schedules while delivering friendly service to customers and supporting store operations.

Qualifications

• Bachelor's Degree in Pharmacy required.
• Current state pharmacist licensure in good standing.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective oral/written communication skills.

Responsibilities

• Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled.
• Provide patient counseling and pharmaceutical care to customers.
• Ensure pharmacies comply with all local, state and federal laws (including HIPAA).
• Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy.
• Achieve a thorough knowledge of the trade area, its customers and its competition.
• Create a positive pharmacy department image through strong service and cooperation with customers and vendors.
• Monitor stock replenishment, inventory levels, policies/procedures, and scheduling.
• Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances).
• Follow procedures for handling pharmacy products from authorized sources.
• Ensure all accuracy tools, including the accuracy scanner and post dispensing audit report, are utilized appropriately.

Skills

Pharmacist licensure

Communication skills

Stress management

Math ability

Education

Bachelor's Degree in Pharmacy

Job description

Kroger Family of Companies in Columbus, IN is seeking a licensed pharmacist to fulfill prescription needs with accuracy and high-quality patient care. You will counsel patients, ensure regulatory compliance, and maintain a professional image in a fast-paced retail pharmacy.

The role requires attention to detail, knowledge of HIPAA, and the ability to manage stock, records, and schedules while delivering friendly service to customers and supporting store operations.