Pharmacy Care & Customer Experience Specialist

Walgreens; Vienna (VA); On-site; USD 33,000 - 42,000; Full time

Job summary

Walgreens is seeking a staff member to deliver excellent customer service at the register and help the pharmacy team with prescriptions under supervision. The role emphasizes accurate cash handling, product recommendations, and friendly, efficient service in a busy retail environment.

The ideal candidate will have flexibility for shifts, basic math and computer skills, and may benefit from prior retail or Walgreens experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Provide courteous, friendly checkout service and assist customers at the register.
• Assist pharmacist under supervision with dispensing and prescription processing.
• Maintain store cleanliness and merchandising; manage inventory.
• Handle returns, exchanges, and cash transactions.
• Provide photo area services and web pick-up duties.
• Adhere to company policies and pharmacy code of conduct.

Skills

Customer service

Cash register

Interpersonal skills

Pharmacy support

Basic math

Computer skills

Teamwork

Tools

Pharmacy systems

POS & inventory software

Job description

Walgreens is seeking a staff member to deliver excellent customer service at the register and help the pharmacy team with prescriptions under supervision. The role emphasizes accurate cash handling, product recommendations, and friendly, efficient service in a busy retail environment.

The ideal candidate will have flexibility for shifts, basic math and computer skills, and may benefit from prior retail or Walgreens experience.