Pharmacy Customer Experience Specialist

Walgreens; Waldorf (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to provide courteous checkout service, assist the pharmacist under supervision, and maintain clean, well-stocked stores. You will handle cash, process transactions, and support pharmacy operations while delivering a positive customer experience.

The role includes assisting with pharmacy duties, inventory, and in-store services, including photo services and web pick-ups.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Strong math and computer skills preferred.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision and uses pharmacy systems to enter patient and drug information.
• Keeps counters and shelves clean and merchandised; maintains records and prices.
• Handles returns, refunds, exchanges, and voids as needed.
• Provides customer service in the photo area and assists with web order pickups.

Skills

Customer service

Cash handling

Pharmacy assistance

PTCB certification

Tools

POS system

Job description

Walgreens is seeking a customer-focused associate to provide courteous checkout service, assist the pharmacist under supervision, and maintain clean, well-stocked stores. You will handle cash, process transactions, and support pharmacy operations while delivering a positive customer experience.

The role includes assisting with pharmacy duties, inventory, and in-store services, including photo services and web pick-ups.