Pharmacy Care & Customer Experience Specialist

Walgreens; Fuquay-Varina (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member in Fuquay-Varina, NC, to deliver exceptional customer service at the register, assist pharmacists under supervision, and help maintain accurate patient and drug information in pharmacy systems.

The role emphasizes a friendly, efficient checkout experience, adherence to regulations, and collaboration with the Pharmacy Manager and Store Manager to support daily operations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.

Skills

Retail experience

Math skills

Computer skills

Customer service

PTCB certification

Job description

Walgreens is seeking a team member in Fuquay-Varina, NC, to deliver exceptional customer service at the register, assist pharmacists under supervision, and help maintain accurate patient and drug information in pharmacy systems.

The role emphasizes a friendly, efficient checkout experience, adherence to regulations, and collaboration with the Pharmacy Manager and Store Manager to support daily operations.