Pharmacy Customer Experience Specialist

Walgreens; New Bern (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Walgreens in New Bern, NC is seeking a Part-time Retail Associate to support pharmacy operations and deliver excellent customer service. You will assist the pharmacist under supervision, process prescriptions, and use store systems to handle patient information with care.

The role emphasizes friendly checkout service, product recommendations, inventory maintenance, and adherence to company policies. Flexible scheduling and team collaboration are required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• At least six months of retail experience.
• Prior Walgreens experience preferred.
• PTCB certification is preferred or required.

Responsibilities

• Provide courteous checkout service and assist customers with products.
• Assist pharmacist under supervision in dispensing and drug information.
• Use pharmacy systems to enter patient and drug information and process prescriptions.
• Maintain counters, shelves, and inventory; ensure accurate pricing and merchandising.
• Handle returns, exchanges, and rain checks as needed; support store operations.
• Support pharmacy department on tasks and workflow to ensure accuracy.

Skills

Customer service

Retail experience

Math skills

Attention to detail

English fluency

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Job description

Walgreens in New Bern, NC is seeking a Part-time Retail Associate to support pharmacy operations and deliver excellent customer service. You will assist the pharmacist under supervision, process prescriptions, and use store systems to handle patient information with care.

The role emphasizes friendly checkout service, product recommendations, inventory maintenance, and adherence to company policies. Flexible scheduling and team collaboration are required.