Pharmacy Care Coordinator - Financial Assistance

House Rx; Pittsburgh (Allegheny County); On-site; USD 34,000 - 44,000; Full time

Job summary

House Rx in Pittsburgh, PA is seeking an On-Site Specialty Pharmacy Care Coordinator with strong financial assistance experience to help patients access specialty meds. This on-site role at our HUB office offers growth and the potential to transition to hybrid after six months with management approval.

You will complete prior authorizations, source patient financial aid, process claims, coordinate dispensing and shipping, and liaise between patients, providers and pharmacists to improve the

Qualifications

• Licensed pharmacy technician in the applicable state.
• Experience with prior authorization and financial assistance.
• Ability to work on-site in Pittsburgh, PA.

Responsibilities

• Complete end-to-end prior authorizations for specialty medications.
• Source financial assistance for patients to improve access.
• Process pharmacy claims accurately.
• Coordinate dispensing and shipping of medications.
• Assist with medication ordering, labeling and verification.
• Enhance patient experiences by answering questions and requests.
• Serve as liaison among patient, providers, and pharmacists.

Skills

Pharmacy technician skills

Claims processing

Prior authorization

Financial assistance navigation

Patient communication

Education

Pharmacy technician license

LPN or similar licensure

CPhT certification preferred

Tools

QS1

ComputerRx

PioneerRx

EPIC

Cerner

NextGen

Therigy

Asembia1

ScriptMed

WAM

Job description

We're looking for an On-Site Specialty Pharmacy Care Coordinator with strong financial assistant experience in Pittsburgh, PA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career!

About the Role

As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an on-site role at our HUB office in Pittsburgh, PA. Position has the ability to transition to hybrid after 6-months of consistent great performance. Management approval required.

What You’ll Do

• Complete end to end prior authorizations for specialty medications
• Source financial assistance on behalf of patients
• Process pharmacy claims
• Coordinate medication dispensing and shipping
• Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
• Improve the patient experience by answering questions and requests
• Act as a liaison between the patient, their provider and the pharmacist

About You

• You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
• You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
• You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
• You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
• You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
• You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
• You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
• You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
• Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
• Technician registration or licensure in State of employment, national certification as CPhT is preferred

Expected Hourly Rate: $25/hr - $32/hr

This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.