Pharmacy Benefits Client Success Specialist

NFP Corp; Chesterfield (MO); Hybride; USD 39 000 - 62 000; Plein temps

Avantages offerts par ce poste

PTO & paid holidays

401(k) with match

Health & wellness programs

Employee discount programs

PeopleFirst culture

Résumé du poste

NFP Corp in Chesterfield, MO is hiring a Client Success Coordinator to bridge clients, prescription benefit consulting, and clinical program management. You will collaborate with analytics, consultants, and external partners to optimize programs and ensure seamless integration of clinical initiatives.

Responsibilities include copay program enrollment, immunization communications, data integrity audits, CRM management, and client reporting.

Qualifications

• Bachelor’s degree or equivalent experience; CPhT or healthcare credential preferred.
• 1-3 years’ experience in pharmacy, benefit management, healthcare, or related industry preferred.
• Proficient with Microsoft Office suite and data tools.

Responsabilités

• Coordinate with clients to manage prescription benefit programs and clinical initiatives.
• Facilitate copay card program enrollment and tracking; audit specialty claims.
• Support IMM communications, member letters, and CRM updates (Zoho).
• Manage client and broker reporting requests and PBM outcomes.
• Ensure data integrity through audits and collaboration with BI team.
• Maintain CRM data accuracy and timely updates.

Connaissances

Communication

Learning Agility

People Skills

Perseverance

Critical Thinking

Technology Skills

Resiliency

Basic Math Skills

Ethics & Integrity

Formation

Bachelor’s degree or equivalent

CPhT or healthcare credential

Outils

Microsoft Office (Teams, Excel, Word, Outlook, PowerPoint)

Description du poste

NFP Corp in Chesterfield, MO is hiring a Client Success Coordinator to bridge clients, prescription benefit consulting, and clinical program management. You will collaborate with analytics, consultants, and external partners to optimize programs and ensure seamless integration of clinical initiatives.

Responsibilities include copay program enrollment, immunization communications, data integrity audits, CRM management, and client reporting.