Pharmacy Benefits Client Success Coordinator

Brown & Brown, Inc.; United States; Remote; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Mental health services

Paid time off

Job summary

Brown & Brown, Inc. is seeking a Client Engagement Account Coordinator to support the National Pharmacy Team. You will handle onboarding, RFP coordination, market-check analysis, and analytics reporting while maintaining strategic client relationships.

The role emphasizes proactive project management, issue Escalation, and ensuring timely delivery of client deliverables with a focus on customer success. Travel up to 10% may be required.

Qualifications

• Bachelor’s degree in Business or Healthcare related field or equivalent
• 2+ years of PBM consulting or PBM Account Management experience preferred
• Ability to travel up to 10% of time
• Proven ability to manage multiple client accounts and projects

Responsibilities

• Assist onboarding of new clients and accurate setup in Remedy system
• Coordinate RFPs, procurement projects and market-check analyses for assigned accounts
• Support and coordinate audit processes and data requests
• Prepare analytic reports and pharmalogic reporting
• Maintain and expand day-to-day client relationships to drive retention and revenue

Skills

Client relationships

Project coordination

Analytic thinking

Written & verbal communication

Self-starter/ownership

Teamwork

Learning agility

Problem solving

Education

Bachelor's degree in Business or Healthcare

Tools

Tableau

Job description

Brown & Brown, Inc. is seeking a Client Engagement Account Coordinator to support the National Pharmacy Team. You will handle onboarding, RFP coordination, market-check analysis, and analytics reporting while maintaining strategic client relationships.

The role emphasizes proactive project management, issue Escalation, and ensuring timely delivery of client deliverables with a focus on customer success. Travel up to 10% may be required.