Pharmacy Benefits Account Coordinator

WellDyne; United States; Remote; USD 42,000 - 65,000; Full time

Job summary

WellDyne in the United States is seeking an Account Coordinator to support the Account Team with client services, plan implementation, and coordination of member materials. This role involves assisting with eligibility, claims issues, and plan updates, while collaborating across internal departments.

The position requires effective communication, multitasking, and strong attention to detail to ensure timely, accurate responses to client inquiries and seamless service delivery in a pharmacy

Qualifications

• Bachelor’s degree in Health Administration, Business, or related field.
• Previous experience in client services or account management preferred.
• Ongoing learning in the pharmacy benefit management industry and product knowledge.

Responsibilities

• Provide day-to-day support to clients and client representatives on eligibility, claims, co-pay questions, and member information.
• Provide timely and accurate answers to issues from internal and external sources.
• Assist the Account Team in the account implementation process and review plan set-up and member materials.

Skills

Interpersonal skills

Time management

Multitasking

Professional communication

Education

Bachelor’s degree in Health Administration, Business, or related field

Tools

MS Office Suite

Job description

WellDyne in the United States is seeking an Account Coordinator to support the Account Team with client services, plan implementation, and coordination of member materials. This role involves assisting with eligibility, claims issues, and plan updates, while collaborating across internal departments.

The position requires effective communication, multitasking, and strong attention to detail to ensure timely, accurate responses to client inquiries and seamless service delivery in a pharmacy