Pharmacy Benefits & Access Coordinator

Northwell; Norwalk (CT); On-site; USD 25,000 - 36,000; Full time

Job summary

Northwell Health in Connecticut is seeking a Pharmacy Benefits Coordinator to collaborate with an inter-professional team to streamline access to medications and assist with insurance benefits, prior authorizations, and financial assistance.

In this role, you will support operations at two CT sites, Norwalk and Danbury, ensuring timely dispensing and excellent patient service while guiding patients to appropriate programs and resources.

Qualifications

• High School Diploma or equivalent is required.
• 1-3 years of relevant experience is required.

Responsibilities

• Collaborates with inter-professional team to enhance communication, coordinate care, and improve patient satisfaction.
• Serves as front line subject matter expert on outpatient pharmacy services, prescription insurance benefits, and financial assistance.
• Coordinates with stakeholders to ensure timely access to medications.
• Partners with patients to determine most appropriate sources for their medication needs and refers patients to appropriate programs and resources.
• Reviews prescriptions with outpatient pharmacies to confirm which medications need to be dispensed and provides necessary timeline for dispensing.
• Resolves insurance related issues and coordinates prior authorization requirements.
• Identifies financial assistance programs to reduce out-of-pocket expenses for patients.
• Exhibits exceptional customer service during interactions with patients, caregivers, and other health care professionals.
• Provides routine feedback with respect to program impact and areas for improvement to site and organizational leadership.
• Performs related duties as required. All responsibilities noted here are considered essential functions under the ADA.

Education

High School Diploma or equivalent

Job description

Northwell Health in Connecticut is seeking a Pharmacy Benefits Coordinator to collaborate with an inter-professional team to streamline access to medications and assist with insurance benefits, prior authorizations, and financial assistance.

In this role, you will support operations at two CT sites, Norwalk and Danbury, ensuring timely dispensing and excellent patient service while guiding patients to appropriate programs and resources.