Pharmacy Automation Field Engineer Flexible Schedule Travel

ARxIUM; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical/RX/Dental/Vision benefits

Healthcare and dependent care FSAs

Company paid Life/ADD insurance

Company paid STD plans

Company paid EAP plan

401k with employer match

Flexible work schedule

Job summary

ARxIUM is seeking a Field Engineer to deliver front-line service for our automation systems at customer facilities. Under minimal supervision, you’ll install, maintain, repair and modify ARxIUM hardware and software with a strong focus on customer satisfaction.

Travel is required to support client sites across North America; you will coordinate downtime and complete timely documentation, tickets and reports while delivering reliable field service and technical expertise.

Qualifications

• Diploma or degree in a technical field such as mechanical, electrical, computer or biomedical.
• 7+ years of direct field service experience troubleshooting and repairing electro-mechanical systems.
• 7+ years in a service role with direct customer interaction.

Responsibilities

• Perform software and hardware preventive and corrective maintenance.
• Handle software and hardware emergency break-fix service calls.
• Refine and validate PLC coding.
• Coordinate downtime with the facility for maintenance activities.
• Complete all paperwork and reports accurately (tickets, timesheets, expenses).
• Follow up on open issues, tickets and escalations.
• Occasional work outside normal hours to service products.
• Perform other duties as required.

Skills

Allen-Bradley PLCs

Conveyor systems

Automation experience

Electrical experience

Field service

Education

Technical diploma or degree

Job description

ARxIUM is seeking a Field Engineer to deliver front-line service for our automation systems at customer facilities. Under minimal supervision, you’ll install, maintain, repair and modify ARxIUM hardware and software with a strong focus on customer satisfaction.

Travel is required to support client sites across North America; you will coordinate downtime and complete timely documentation, tickets and reports while delivering reliable field service and technical expertise.