Pharmacy Assistant: Customer Care & Pharmacy Operations

Kaiser Permanente; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Kaiser Permanente in Los Angeles seeks a Pharmacy Technician under supervision of a licensed pharmacist to handle reception, prescriptions and labels. You will process orders, enter data into PIMS, assist with cash handling and merchandise, and support pharmacy staff.

Requires excellent customer service, strong English communication, ability to lift up to 50 lbs, and passing a background check. Travel to multiple locations may be required at times.

Qualifications

• Excellent customer service and telephone reception.
• Excellent written and verbal English communication.
• Ability to read, understand and transcribe pharmaceutical information.
• Demonstrated mathematical skills.
• Must pass background check.
• Ability to lift/transport 1–50 lbs.
• Ability to stand for long periods.
• Compliance with cash handling policies.

Responsibilities

• Provide in-person and telephone reception for patients.
• Receive new prescriptions and refills with correct data entry.
• Enter information into the Pharmacy Information Management System (PIMS).
• Process prescription refills and communicate with providers as needed.
• Sell prescriptions and other pharmaceutical merchandise to members.
• Maintain cash register accuracy and handle cash/deposits.
• Assist with clerical tasks and inventory as needed.
• Maintain organized work area and comply with policies.

Skills

Customer service

English fluency

Pharmaceutical knowledge

Mathematical skills

Attention to detail

Standing endurance

Job description

Kaiser Permanente in Los Angeles seeks a Pharmacy Technician under supervision of a licensed pharmacist to handle reception, prescriptions and labels. You will process orders, enter data into PIMS, assist with cash handling and merchandise, and support pharmacy staff.

Requires excellent customer service, strong English communication, ability to lift up to 50 lbs, and passing a background check. Travel to multiple locations may be required at times.