Bilingual Pharmacy Assistant Spanish/English (Entry Level)

Kaiser Permanente; Los Angeles (CA); On-site; USD 41,000 - 45,000; Part time

Job summary

Kaiser Permanente in Los Angeles is seeking a part-time Pharmacy Clerk to handle in-person and telephone reception, receive prescriptions, and prepare labels and merchandise for sale. Under supervision, you will process prescriptions, assist with cash transactions, maintain neat workflow, and support pharmacy staff with clerical tasks.

This role requires strong customer service, English proficiency, and the ability to stand for long periods.

Qualifications

• Excellent Customer Service and telephone reception skills
• Excellent written and verbal English-speaking communication skills (Foreign language ability may be required at specific locations).
• Ability to read, understand and transcribe pharmacutical information.
• Demonstrated mathematical skills (add, subtract, multiply, divide).
• MUST PASS BACKGROUND CHECK.
• Requires standing for long periods of time, and communicated with co-workers and patients.
• Ability to lift/transport 1-50 lbs.
• Light to moderate carrying, pulling, pushing, walking and frequent bending, stooping and reaching.
• Bilingual (English/Spanish) Level II required.

Responsibilities

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Provides in-person and telephone reception to patients in accordance with established service and telephone access standards.
• Receives new prescriptions and/or refills ensuring the correct entry/documentation of information required to process the order.
• Enters required prescription and/or patient information into pharmacy computer (Pharmacy Information Management System-PIMS) and/or types prescription label.
• Processes prescription refill authorization requests and enters responses from providers into PIMS.
• Plays a role in cash handling, records all transactions, and provides correct change and receipts.
• Maintains the security and integrity of the cash register drawer contents and prepares daily deposits as required.

Skills

Excellent Customer Service

Telephone reception skills

Bilingual English/Spanish Level II

Job description

Kaiser Permanente in Los Angeles is seeking a part-time Pharmacy Clerk to handle in-person and telephone reception, receive prescriptions, and prepare labels and merchandise for sale. Under supervision, you will process prescriptions, assist with cash transactions, maintain neat workflow, and support pharmacy staff with clerical tasks.

This role requires strong customer service, English proficiency, and the ability to stand for long periods.