Pharmacy Analytics Manager — Lead Data & PBM Insights

Lockton; Kansas City (MO); On-site; USD 110,000 - 160,000; Full time

Job summary

Lockton Dunning Benefits is seeking a Pharmacy Associate Analytics Manager to lead and oversee analytics operations for Employer Group and Health Plan clients. You will guide a team delivering pharmacy benefit analytics, procurement, reconciliation, and reporting to support client-specific trends and book of business insights.

The role requires strong leadership, subject-matter expertise in Pharmacy Analytics, and the ability to drive process improvements across carrier partnerships.

Qualifications

• Bachelor’s Degree required; Master’s Degree preferred.
• Minimum of 7 years of experience, including 2+ year of management experience, in healthcare & data analytics.
• Exemplary knowledge of Pharmacy Analytics coverages and services.
• Thorough understanding of PBM data layouts, contracts, financial terms and data concepts.
• Understanding of analytics tools, SQL, Alteryx, PowerBI, Tableau, Excel and PowerPoint.
• Advance knowledge of Healthcare payer financial analytics, data concepts, Statistical Analysis.
• Must have strong internal and external customer service skills, along with the ability to develop sound internal client relationships.
• Demonstrated ability to instill confidence and comfort with clients and representatives.
• Must have strong verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy.
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
• Organizational and time management skills to prioritize workload and meet deadlines required. Must be results oriented with the ability to change priorities as needed.
• Strong management and leadership skills.
• Efficient in multi-tasking (managing workload and timeliness).
• Self-motivated and a team player.
• Adept at problem solving and making critical decisions.
• Ability to interpret and implement company and state policies and processes.
• Ability to grasp new and complex concepts.
• Legal right to work in the United States.

Responsibilities

• Manages day-to-day operations for intake and work assignment for RFPs, Reconciliations, and financial reviews
• Works on special analytics projects for client specific and book of business trends
• Helps develop center of excellence for Health Plan/Health System clients
• Drives relationship with Carriers for process enhancements and for setting expectations
• Coach, train and motivate teams to encourage their ambition to achieve quality objectives.
• Maintain a fun, collaborative, creative and enthusiastic work environment.
• Maintain a thorough understanding of the RFP process, PBM contract requirements, reconciliations, and reporting requirements.
• Meet established Quality Standards and help drive higher standards.
• Establishes base line for team performance and to improve productivity, timeliness, and quality
• Maintains team documents, files, standards, operating procedures, and guidelines
• Identify competing timelines and actively engage team members and cross functional teams to prioritize deliverables.
• Conducts weekly sessions with team/series leads on all open projects and sets priorities
• Interface with strategic partners to address issues and trends.
• Identify and create process improvements and maintain account team relationships
• Review, delegate and correspond to vendor requests and inquiries.
• Maintain a high level of professionalism and sense of urgency to ensure client and account team expectations are consistently met.
• Ensure that the team is an effective resource for the account teams and partners.
• Perform other duties as assigned or requested.

Skills

Analytical thinking

Leadership

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor's Degree

Master's Degree

Tools

SQL

Alteryx

PowerBI

Tableau

Excel

PowerPoint

Job description

Lockton Dunning Benefits is seeking a Pharmacy Associate Analytics Manager to lead and oversee analytics operations for Employer Group and Health Plan clients. You will guide a team delivering pharmacy benefit analytics, procurement, reconciliation, and reporting to support client-specific trends and book of business insights.

The role requires strong leadership, subject-matter expertise in Pharmacy Analytics, and the ability to drive process improvements across carrier partnerships.