Pharmacy Account Executive - Remote - California

The Cigna Group; California (MO); Remote; USD 94,000 - 158,000; Full time

Job summary

A leading company in healthcare services is seeking a Pharmacy Account Management Advisor to manage pharmacy benefits for clients in the under 500 employee segment. This role supports client retention by developing relationships, analyzing pharmacy usage, and educating stakeholders about pharmacy benefits. The ideal candidate will have a Bachelor's degree and significant experience in Pharmacy Benefit Management, along with strong communication and analytical skills.

Benefits

401(k) with company match

Comprehensive health benefits

Paid time off

Tuition reimbursement

Company paid life insurance

Qualifications

• 3+ years of Pharmacy Benefit Management (PBM) experience supporting client expectations.
• Ability to manage renewal independently.
• Proven understanding of the financial and pricing strategy of PBM.

Responsibilities

• Develop and maintain relationships with clients and internal stakeholders.
• Participate in client meetings and present pharmacy management programs.
• Analyze pharmacy utilization to provide consultative solutions.

Skills

Client management

Communication

Presentation

Analytical skills

Problem solving

Education

Bachelor's degree preferred

Tools

Microsoft programs

Job description

The job profile for this position is Account Management (Non-IC) Advisor, which is a Band 4 Senior Contributor Career Track Role.

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Role Summary:

As part of Cigna Pharmacy Management, the Pharmacy Account Management Advisor serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients in the under 500 employee market segment and limited responsibilities in the under 3000 employee segment.

The Pharmacy Account Executive position will be responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultants by supporting the Medical Sales teams with the Cigna Pharmacy Management client retention & growth strategies as well as providing expertise with implementation, reporting, and day-to-day service functions.

The primary roles of the Pharmacy Account Management Advisor are:

• Retain assigned book of business in California area.

• Educate & consistently advance the knowledge of pharmacy within the Cigna Medical Sales organization.

• Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite of pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total health cost.

• Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and Medical Sales organization initiatives and efforts.

• Partner with Medical Sales, underwriting and others as the pharmacy subject matter expert for pricing, competitive intelligence and pharmacy renewal strategies to retain and grow the assigned book of business.

Additional Responsibilities:

• Accountable for coordinating core service delivery external messaging working cross functionally with all operational support areas.

• Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the Medical Sales teams.

• Actively participates in finalist meetings for new and existing business where necessary.

• Analyze pharmacy utilization in order to provide clients with consultative solutions as well as manage follow-up questions that may arise.

• Develop a clear understanding into clients’ needs, goals and objectives.

• Provide pricing, audit, and contract support to Cigna clients and internal medical partners.

• Explain pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.

• Any other tasks as defined by management and/or client needs not named above as required to support Cigna internal and external clients and partners

Ideal Candidates Will have a Combination of the Following:

• Bachelor's degree preferred

• 3 years or more of Pharmacy Benefit Management (PBM) experience supporting client expectations

• Experience with consultative client management methodologies

• Proven ability to manage a renewal independently with minimal supervision

• Ability to navigate and leverage the broader organization to better support clients

• A self-motivated individual displaying ownership, flexibility, accountability and responsibility

• Operational understanding and competence with the PBM business model

• Understanding the financial and pricing strategy of PBM

• Excellent verbal and writing communication skills

• Excellent presentation skills in group settings

• Technical skills using all Microsoft programs

• Ability to travel up to 20% of the time depending on candidate’s location with little or no advance notice

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 94,700 - 157,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.