Pharma Sales & Logistics Coordinator (SAP/Forecast)

SGD Pharma Packaging Inc

New York (NY)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Job summary

SGD Pharma Packaging Inc. is seeking a Customer Service Representative to manage a portfolio of pharmaceutical packaging customers from our NYC office. You will handle SAP order entry, coordinate production schedules with EU/Asia plants, and ensure timely deliveries with logistics partners.

Strong communication and multitasking in a multicultural environment are essential. Key duties include maintaining client accounts in SAP, updating forecasts, and providing sales support while ensuring

Qualifications

Minimum 2 years of trade school or university degree in related subjects.
Good communication skills (oral and written).
Team player, organized, detail oriented, quick learner.

Responsibilities

Manage all ordering and logistic communication with client portfolio.
Create and maintain clients’ accounts in SAP (new customer, price list, cross reference lists, surcharges).
Maintain administrative files (Network/CRM: orders, paperwork, POs status).
Review all POs for accuracy and process orders.
Ensure good communication with customers (standard communication).
Follow up validation with planning department.
Follow up shipment with logistic department and logistic partners.
Update forecasting tool to ensure data accuracy.
Sales support (samples, new development).
Late payment reminders (level 1) and tracking documents.
Control and manage inventory in local US warehouse (when applicable).