Pharma Project Manager (Billing & Client Success)

Simtra US LLC; Bloomington (IN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical & Dental Coverage

Flexible Spending Accounts

Life and AD&D Insurance

Supplemental Life Insurance (Spouse/Ch

Job summary

Simtra BioPharma Solutions in Bloomington, IN is seeking an Associate Project Manager to provide project support and ensure execution of deliverables for clients, with responsibilities including invoice creation for services and fees. Reports to the Senior Manager, Commercial Business Management.

This role involves coordinating with PMs and clients to ensure on-time payments and maintaining project reporting.

Qualifications

• Bachelor's degree required.
• Some background in pharmaceutical manufacturing strongly preferred.
• Two (2) plus years of customer service and project related experience preferred.
• General understanding of Project Management tools and processes preferred.
• Proficient in Word, Excel, Outlook and enterprise software usage (examples: JDE, BPLM, Pilgrim, Trackwise).
• Experience with data tracking and analysis.

Responsibilities

• Responsible for all client billing, including: batches, research & development, stability services, shipping/materials, storage, Regulatory Affairs support, miscellaneous (destruction, distribution, equipment, Annual Quality Review, etc.).
• Coordinate with Project Managers (PMs) and clients to ensure on-time payment of invoices.
• Manage and tracks data related to billing and payments to support plant and overall business metrics.
• Support PMs with various activities to meet client needs, including: sample management, coordination of shipments, data collection, documentation requests, etc.
• Manage commercial projects (smaller scope client project) independently as the principal interface with the client.
• Create and maintain project reporting and analysis.
• Host clients on site for business metric review meetings, batch observation, investigation support, process improvement initiatives, etc.
• Identify, develop, and implement solutions to resolve a variety of problems.
• Participate in department improvement projects.

Skills

Bachelor's degree

Customer service experience

Project management tools

Microsoft Word

Excel

Outlook

Enterprise software

Data tracking and analysis

Education

Bachelor's degree required

Tools

JDE

BPLM

Pilgrim

Trackwise

Job description

Simtra BioPharma Solutions in Bloomington, IN is seeking an Associate Project Manager to provide project support and ensure execution of deliverables for clients, with responsibilities including invoice creation for services and fees. Reports to the Senior Manager, Commercial Business Management.

This role involves coordinating with PMs and clients to ensure on-time payments and maintaining project reporting.