Pharma Packaging Field Service Tech | Global Travel

Syntegon; Raleigh (NC); On-site; USD 55,104 - 68,880; Full time

Benefits offered by this job

Health insurance

401(k)

Disability insurance

Education assistance

Paid time off

Employee assistance program

Job summary

Syntegon Technology is seeking a field service engineer to install, test, analyze, maintain, repair, and train customers on packaging systems at client sites in the Raleigh area.

You will work in cleanroom environments, travel up to 80% of domestically and internationally, and collaborate with Customer Service and Sales. A 2-year Packaging Machinery degree or 5 years repair experience is required; BS in Electrical Engineering and experience with Allen Bradley, Siemens, PLCs are preferred.

Qualifications

• 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment.
• 2-years’ experience working directly with Customers.
• Ability to travel 80% of the time domestically and internationally.

Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and train customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service department and Sales department as required.
• Participate in continuous training, as needed, to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.
• Work in a cleanroom environment, fully gowned. Work in tight quarters; on top and underneath equipment standing, stooping, kneeling and bending continuously (approx. 66% of the time). Lift up to 50lbs on a regular basis.

Skills

Customer service

Troubleshooting

Mechanical aptitude

Electrical knowledge

Education

Two-year Packaging Machinery degree

BS in Electrical Engineering

Tools

Allen Bradley

Siemens

PLC

PMAC

HMI

Job description

Syntegon Technology is seeking a field service engineer to install, test, analyze, maintain, repair, and train customers on packaging systems at client sites in the Raleigh area.

You will work in cleanroom environments, travel up to 80% of domestically and internationally, and collaborate with Customer Service and Sales. A 2-year Packaging Machinery degree or 5 years repair experience is required; BS in Electrical Engineering and experience with Allen Bradley, Siemens, PLCs are preferred.