Pharma Client Services VP: Strategy & Growth

Fingerpaint Group; Cedar Knolls (NJ); On-site; USD 150,000 - 230,000; Full time

Job summary

Fingerpaint Group in Cedar Knolls, NJ seeks a VP of Client Services to lead a portfolio of pharmaceutical brands within our media practice. You will own client relationships, scope, fee forecasting, resourcing, and operating rhythms to ensure work starts on time and delivers on promises.

The role requires a strategic mind, strong financial acumen, and the leadership presence to run a business, guiding cross-functional teams and mentoring the media group to elevate strategy, healthcare insights,

Qualifications

• 10+ years of relevant pharmaceutical/health advertising agency experience.
• 5+ years in client-facing roles.
• Deep understanding of HCP and DTC media buying and planning.
• Strong presentation, mentorship, and relationship-building skills.
• Ability to manage multiple projects under tight deadlines.
• Experience with digital targeting, data privacy, omnichannel activation, and claims-based attribution.

Responsibilities

• Serve as the senior client partner across HCP and DTC brand teams, owning the relationship at the brand lead level and the daily operating cadence.
• Lead client meetings, oversee development and delivery of client deliverables, and serve as the agency lead for annual tactical/brand planning cycles.
• Act as the connective tissue between the agency’s media strategy, engagement strategy, and analytics functions, and the client’s brand and commercial analytics teams.
• Translate deep knowledge of the client’s business into clear internal direction and actionable recommendations.
• Provide strategic oversight of omnichannel planning, media strategy and activation across channels, ensuring data-driven recommendations.
• Oversee the media planning process end to end, from brief to client presentation, with accountability for on-time delivery and resource alignment.
• Identify opportunities for organic account growth and shape strategic narratives for new business opportunities.

Skills

Client leadership

Media strategy

Budget planning

Cross-functional leadership

Mentorship

Strategic thinking

Job description

Fingerpaint Group in Cedar Knolls, NJ seeks a VP of Client Services to lead a portfolio of pharmaceutical brands within our media practice. You will own client relationships, scope, fee forecasting, resourcing, and operating rhythms to ensure work starts on time and delivers on promises.

The role requires a strategic mind, strong financial acumen, and the leadership presence to run a business, guiding cross-functional teams and mentoring the media group to elevate strategy, healthcare insights,