PFS Supervisor: Elevate Billing & Patient Experience

HealthPartners; Northern (KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Job summary

Park Nicollet is seeking a Patient Financial Services Supervisor to lead the AR and billing teams, ensuring compliant and efficient cash flow for patient accounts. You will collaborate across departments to optimize the patient financial experience and drive staff productivity.

Required are 2+ years in a supervisory role in healthcare, an associate degree or equivalent experience, and strong knowledge of CPT-4/ICD-10-CM, HIPAA, and MS Office. Bachelor's preferred.

Qualifications

• Associate degree or equivalent work experience required, preferably in business, accounting, health or public administration, management or a related field.
• A minimum of two years supervisory and development responsibilities or three years of healthcare experience.
• Working knowledge in patient registration, billing, AR, and cash management; familiarity with CPT-4 and ICD-10-CM; HIPAA and billing regulations.
• Ability to handle multiple priorities, ambiguity, change, and stressful situations.
• Proficiency in Microsoft Office and patient accounting applications.

Responsibilities

• Supervises the overall functions of the area and partners with Operations to provide a strong patient financial experience.
• Maximizes cash flow through review and reconciliation of AR balances; improves billing accuracy and efficiency.
• Maintains compliant billing practices to enhance customer satisfaction and revenue cycle outcomes.
• Sets operational goals and strategies for the department and ensures successful execution through planning and staff management.
• Directs system, program, and staff productivity improvements to support revenue cycle operations.

Skills

Leadership

Billing & AR

CPT-4 ICD-10

Microsoft Excel

HIPAA compliance

Regulatory knowledge

Staff development

Education

Associate degree

Bachelor’s degree preferred

Tools

Patient accounting software

Excel/Spreadsheet software

Query software

Job description

Park Nicollet is seeking a Patient Financial Services Supervisor to lead the AR and billing teams, ensuring compliant and efficient cash flow for patient accounts. You will collaborate across departments to optimize the patient financial experience and drive staff productivity.

Required are 2+ years in a supervisory role in healthcare, an associate degree or equivalent experience, and strong knowledge of CPT-4/ICD-10-CM, HIPAA, and MS Office. Bachelor's preferred.