PFS Lead & Training Coordinator (Hospital Billing)

Valley Medical Center & Clinics; Renton (WA); On-site; USD 41,000 - 60,000; Full time

Job summary

Valley Medical Center & Clinics is seeking a PFS Technical Coordinator to supervise the Patient Financial Services team in the Billing Office, coordinating with clinical departments and ensuring exceptional patient service. The role emphasizes leadership, staff development, and ongoing training to improve productivity and quality.

The position requires at least 3 years in a hospital PFS setting, an associate or BA/BS degree, and strong communication.

Qualifications

• Associates degree or BA/BS preferred.
• At least 3 years of experience in hospital PFS.
• Lead or supervisory experience preferred.
• Proficient with Microsoft Office and patient accounting systems.
• Ability to communicate effectively in English.

Responsibilities

• Supervise PFS staff and provide training.
• Greet patients and liaise with clinical departments.
• Ensure quality improvement and participate in QA/QC projects.
• Prepare staff evaluations and performance reviews.
• Assist with budgets and department operations.

Skills

Verbal and interpersonal communication

Leadership

Customer service

Problem solving

Training and staff development

Education

Associates degree or BA/BS preferred

Tools

Microsoft Office

Patient accounting system

Job description

Valley Medical Center & Clinics is seeking a PFS Technical Coordinator to supervise the Patient Financial Services team in the Billing Office, coordinating with clinical departments and ensuring exceptional patient service. The role emphasizes leadership, staff development, and ongoing training to improve productivity and quality.

The position requires at least 3 years in a hospital PFS setting, an associate or BA/BS degree, and strong communication.