Pet Wellness Front Desk Coordinator

Crestview Veterinary Clinic on Airport Blvd; Austin, Northern (TX, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability coverage

Discounted pet care for employees’ own

Teladoc access

Job summary

Crestview Veterinary Clinic on Airport Boulevard in Austin, TX is seeking a Receptionist to manage front-desk operations, greet clients, and coordinate care with a focus on compassionate service. The role supports a busy veterinary practice with emphasis on client communication and efficient scheduling.

Ideal candidates will bring customer-service passion, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer service mindset with love for animals.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Team-first mindset and ability to work independently.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients with compassion.
• Ensure Seamless Care Coordination: maintain medical records, schedules, and finances.
• Advocate for Pet Health: educate clients on preventative care and services.
• Embody Compassion and Empathy: maintain calm, respectful interactions with clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Tools

Veterinary software

Job description

Crestview Veterinary Clinic on Airport Boulevard in Austin, TX is seeking a Receptionist to manage front-desk operations, greet clients, and coordinate care with a focus on compassionate service. The role supports a busy veterinary practice with emphasis on client communication and efficient scheduling.

Ideal candidates will bring customer-service passion, strong communication, and the ability to multitask in a fast-paced environment.