Pet Veterinary Care Coordinator — Front Desk & Client Care

PetVet Care Centers; Burlington (WA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Discounts

Wellbeing resources

Career development resources

Local hospital culture with national 支

Equity in professional growth

Job summary

PetVet Care Centers' Chuckanut Valley Veterinary Clinic in Burlington, Washington, seeks a Care Coordinator to support high‑quality patient care and outstanding client service. The role blends front‑desk duties with basic medical‑office responsibilities in a busy clinic environment.

The position emphasizes compassionate service, data entry, scheduling, and cash handling, with opportunities for growth within a nationwide veterinary network.

Qualifications

• High school diploma or GED required or equivalent experience.
• Scheduling and cashier experience essential.
• Customer service experience in a fast-paced environment.
• Medical or veterinary exposure is a plus.

Responsibilities

• Provides excellent in‑person, phone, and front-desk service.
• Manages lobby flow, schedules appointments, and addresses concerns.
• Handles basic pet emergencies and communicates services and products.
• Updates records in the practice management software and handles billing.
• Supports retail sales, data entry, and end‑of‑day cash reconciliation.

Skills

Customer service

Scheduling

Cashier

Medical or veterinary experience

Education

High school diploma or GED

Tools

Practice management software

Job description

PetVet Care Centers' Chuckanut Valley Veterinary Clinic in Burlington, Washington, seeks a Care Coordinator to support high‑quality patient care and outstanding client service. The role blends front‑desk duties with basic medical‑office responsibilities in a busy clinic environment.

The position emphasizes compassionate service, data entry, scheduling, and cash handling, with opportunities for growth within a nationwide veterinary network.