Pet Store Team Leader: Drive Sales, Service & Community

Pet Supplies Plus; Canton (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Store Performance Bonus Pay

Health, Dental, Vision & Disability

Job summary

Pet Supplies Plus in Canton, OH is seeking a Store Team Leader to drive neighborly service and sales success. You will lead the store team, engage with the community, and promote a positive environment that reflects our brand. The role emphasizes coaching, scheduling, and recruiting while focusing on customer-first pet care.

The candidate should have 2+ years of retail leadership, a degree or equivalent experience, and proficiency with Microsoft Office, communications, and team development.

Qualifications

• 2+ years’ experience leading retail teams.
• Bachelor’s degree or equivalent work experience; HS diploma/GED required.
• Microsoft Office knowledge is a must; strong communication is essential.

Responsibilities

• Lead store team by example and provide neighborly service to customers.
• Host and support local pet adoption events and community partnerships.
• Analyze store sales results and develop plans to maximize sales and neighbor engagement.
• Create a fun, positive environment with a reputation for petcentric service.
• Manage weekly schedules and recruit/onboard store staff.

Skills

Team leadership

Customer service

Communication

Education

Bachelor’s degree or equivalent

High school diploma/GED

Tools

Microsoft Office

Job description

Pet Supplies Plus in Canton, OH is seeking a Store Team Leader to drive neighborly service and sales success. You will lead the store team, engage with the community, and promote a positive environment that reflects our brand. The role emphasizes coaching, scheduling, and recruiting while focusing on customer-first pet care.

The candidate should have 2+ years of retail leadership, a degree or equivalent experience, and proficiency with Microsoft Office, communications, and team development.