Pet Store Team Lead: Service, Sales & Inventory

Hollywood Feed; Birmingham (MI); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Tips

Generous discounts

Free pet food and supplements

Job summary

Hollywood Feed is seeking an Assistant Store Manager for our Birmingham, MI location. You will support the Store Manager to boost sales and customer satisfaction while leading a team and ensuring daily operations run smoothly.

The role requires a minimum of 40 hours per week, handling inventory duties, POS tasks, and occasional deliveries. Friendly customer service and a passion for pet products are essential.

Qualifications

• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver’s license with at least 2 years’ driving experience.

Responsibilities

• Assist Store Manager to enhance business performance and customer satisfaction.
• Oversee team members and communicate with customers; implement Store Manager's instructions.
• Close the store 3 nights per week and attend in-person meetings.
• Safely operate company vehicle and deliver same-day orders.

Skills

Customer service

Sales experience

Verbal communication

POS system

Driver & vehicle

Education

High School Diploma or equivalent

Job description

Hollywood Feed is seeking an Assistant Store Manager for our Birmingham, MI location. You will support the Store Manager to boost sales and customer satisfaction while leading a team and ensuring daily operations run smoothly.

The role requires a minimum of 40 hours per week, handling inventory duties, POS tasks, and occasional deliveries. Friendly customer service and a passion for pet products are essential.