Pet Store Team Lead - Lead People & Pets

Pet Supplies Plus; Royse City (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Pet Supplies Plus in Royse City, TX is seeking an Assistant Store Team Leader who excels at leading by example and delivering neighborly service to families and their pets. You’ll help manage daily operations, motivate the team, and ensure a welcoming, pet-friendly store environment.

You’ll work closely with the Store Team Leader to improve performance, handle hiring and onboarding, coach staff, and keep the store clean, safe, and well organized while building strong ties with the local

Qualifications

• 2+ years of retail or customer-facing leadership experience.
• Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required).
• Strong communication and leadership skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to lift up to 65 lbs and perform physical tasks (climbing, bending, kneeling).
• Ability to operate store equipment as needed.
• Reliable transportation and ability to work flexible schedules.
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner.

Responsibilities

• Support and lead your team by example, delivering exceptional, neighborly service.
• Greet neighbors and their pets to create a welcoming in-store experience.
• Assist customers in choosing the best products for their pets.
• Support store performance including sales, engagement, and productivity.
• Help analyze results and partner with leadership on plans to improve performance.
• Assist with hiring, onboarding, and developing a strong team.
• Provide ongoing coaching, feedback, and support to team members.
• Maintain a clean, safe, and well-run store environment (including animal care and safety).
• Build relationships within the community and support local events and partnerships.
• Help create a fun, positive culture where both pets and people feel at home.

Skills

Leadership

Customer service

Communication

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Job description

Pet Supplies Plus in Royse City, TX is seeking an Assistant Store Team Leader who excels at leading by example and delivering neighborly service to families and their pets. You’ll help manage daily operations, motivate the team, and ensure a welcoming, pet-friendly store environment.

You’ll work closely with the Store Team Leader to improve performance, handle hiring and onboarding, coach staff, and keep the store clean, safe, and well organized while building strong ties with the local