Pet Store Team Lead - Customer Experience & Growth

Independent Pet Partners; Chicago (IL); Hybride; USD 23 000 - 26 000; Temps partiel

Avantages offerts par ce poste

PTO (paid time off)

Pet insurance discounts

401(k) employer match

Employee Assistance Program

Store discounts

Growth opportunities

Store Bonus Incentive Program

Résumé du poste

Paylocity is seeking a part-time Pet Store Supervisor dedicated to delivering exceptional service to our customers and their pets. You will support store operations, share product knowledge, and help create engaging in-store experiences while maintaining a clean, organized environment.

The role requires 18+ years old, strong communication, and a willingness to work evenings and weekends. Experience in retail supervision is preferred, with opportunities for growth within the team.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Time management and organizational skills.

Responsabilités

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Connaissances

Customer service

Sales targets

Supervisory experience

Communication skills

Flexible schedule

Time management

Description du poste

Paylocity is seeking a part-time Pet Store Supervisor dedicated to delivering exceptional service to our customers and their pets. You will support store operations, share product knowledge, and help create engaging in-store experiences while maintaining a clean, organized environment.

The role requires 18+ years old, strong communication, and a willingness to work evenings and weekends. Experience in retail supervision is preferred, with opportunities for growth within the team.