Pet Store Shift Supervisor - Growth & Perks

Chow Hound; Grand Rapids (MI); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Advancement Opportunities

Educational Opportunities

Flexible Scheduling

Employee Discounts

Free Pet Food Program

Résumé du poste

Chow Hound in Grand Rapids, MI is seeking a Shift Supervisor to ensure proper care of animals, deliver exceptional customer service, and guide team members during shifts.

You will supervise daily operations, handle cash register duties, merchandising, opening and closing, and maintain a clean, safe work environment. Chow Hound offers advancement opportunities, training, flexible scheduling, employee discounts, and a Free Pet Food Program to support our pet-loving team.

Qualifications

• Provides excellent customer service and product knowledge to customers.
• Leads team members and coordinates shift activities.
• Communicates feedback to Store Manager and Assistant Manager.
• Operates the cash register and processes payments accurately.
• Maintains store presentation and merchandising to company standards.
• Open/close duties and daily shift supervision.
• Ensures a safe, clean, and compliant work environment.

Responsabilités

• Ensures that all animals in our care are being taken care of properly up to including being fed, watered, clean enclosures, and staying in compliance with our company standards.
• Provides exceptional customer service to all customers in the store up to and including demonstrating knowledge of store products, services, and promotions.
• Knows how to efficiently operate the cash register, which involves accurately entering sales information, receiving product payments, processing credit card transactions, or making correct changes.
• Demonstrates good merchandising skills to make the store appear neat and well-presentable. Helps with store resets, building and changing endcaps, putting stock from trucks or the warehouse onto the sales floor shelves, rotating perishable goods, and maintaining a clean and safe work environment.
• Provide direction to the team during their shift.
• Communicate clearly and accurately important information/feedback to the Store Manager and/or Assistant Manager.
• Open/close store.

Connaissances

Customer service

Team leadership

Communication

Outils

Cash register / POS

Description du poste

Chow Hound in Grand Rapids, MI is seeking a Shift Supervisor to ensure proper care of animals, deliver exceptional customer service, and guide team members during shifts.

You will supervise daily operations, handle cash register duties, merchandising, opening and closing, and maintain a clean, safe work environment. Chow Hound offers advancement opportunities, training, flexible scheduling, employee discounts, and a Free Pet Food Program to support our pet-loving team.