Pet Store Shift Leader - Flexible Hours & Growth

Pet Supplies Plus; Grosse Pointe (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay increases & training

Promotion From Within

Full Benefits Package

HSA & FSA

Paid Time Off

Job summary

Pet Supplies Plus in Michigan is seeking a Store Shift Supervisor who thrives in a bustling neighborhood store and loves helping neighbors and their pets. You will lead daily operations, assist customers, and model friendly, hands-on service while ensuring store standards are met.

You’ll guide team members during busy shifts, reinforce procedures, participate in recruiting and onboarding, and help with back-office tasks.

Qualifications

• 2+ years of retail experience.
• Strong sales and customer service skills.
• Proficiency in Microsoft Office.
• Ability to operate all equipment, including a forklift.
• Ability to work flexible schedules and lift up to 50 pounds.

Responsibilities

• Assist neighbors in choosing products and provide exceptional service.
• Greet regular customers and engage with pets during visits.
• Demonstrate how to test water in fish tanks.
• Reinforce store standards and daily management routines.
• Assist store leaders with recruiting, onboarding and team development.
• Communicate opportunities to improve community engagement or store performance.
• Fill in as manager-on-duty when needed.
• Willingness to perform nail trims on pets.

Skills

Retail experience

Customer service

Microsoft Office

Forklift operation

Physical stamina

Education

High school diploma or GED

Tools

Forklift operation

Job description

Pet Supplies Plus in Michigan is seeking a Store Shift Supervisor who thrives in a bustling neighborhood store and loves helping neighbors and their pets. You will lead daily operations, assist customers, and model friendly, hands-on service while ensuring store standards are met.

You’ll guide team members during busy shifts, reinforce procedures, participate in recruiting and onboarding, and help with back-office tasks.