Pet Store Shift Lead: Sales, Service & Animal Care

Pet-Supermarket; Dothan (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Pet Supermarket in Dothan, AL is seeking a Shift Lead to assist the store management in daily operations, drive sales, maintain animal care, merchandising, and safety standards. You will act as the on‑duty leader, guide a team, and ensure excellent customer experience and adherence to company policies.

The role requires at least 1 year of retail or customer service experience, a love for animals, and a flexible schedule including mornings, evenings, weekends or holidays.

Qualifications

• Minimum 1 year retail or customer service experience.
• Enjoy working with and around animals.
• Ability to work a flexible schedule including mornings, evenings, weekends and/or holidays.

Responsibilities

• Assist customers and lead the team in driving sales, service, and customer experience to achieve goals.
• Prioritize and delegate daily goals and tasks to team members.
• Maintain store standards, safety, and animal well‑being; support inventory and merchandising.
• Open/close procedures and communicate performance gaps to management.

Skills

Retail experience

Customer service

Animal care

Team leadership

Communication

Education

High school diploma

Tools

POS systems

Job description

Pet Supermarket in Dothan, AL is seeking a Shift Lead to assist the store management in daily operations, drive sales, maintain animal care, merchandising, and safety standards. You will act as the on‑duty leader, guide a team, and ensure excellent customer experience and adherence to company policies.

The role requires at least 1 year of retail or customer service experience, a love for animals, and a flexible schedule including mornings, evenings, weekends or holidays.