Pet Store Manager: Inspire Teams, Elevate Service

Hollywood Feed; Cincinnati (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Tips

Employee discount

Free pet food

Job summary

Hollywood Feed is seeking a Store Manager for our Cincinnati location. You will oversee daily store operations, lead a team of associates, manage schedules, and drive community engagement to enhance business performance and customer satisfaction.

You will ensure we follow the policy: “Do what is right by the customer.” This role requires a minimum of 45 hours per week, excellent leadership, inventory and staff development, and effective communication with customers and corporate.

Qualifications

• Commitment to animals and their owners.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate employees.
• Ability to develop and maintain budgets.
• Thorough understanding of company policies and practices.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.

Responsibilities

• Oversee store operations and lead a positive sales team.
• Ensure excellent customer service and open communication with staff and customers.
• Plan, organize, and coordinate recruiting, training, and performance evaluations.
• Maintain a clean, organized, and safe store environment.
• Manage daily cash handling, sales reports, and inventory controls.
• Drive community engagement and store presence through events and social media.

Skills

Leadership

Communication

Customer service

Budgeting

Retail management

Education

High School Diploma

Tools

Microsoft Office

Job description

Hollywood Feed is seeking a Store Manager for our Cincinnati location. You will oversee daily store operations, lead a team of associates, manage schedules, and drive community engagement to enhance business performance and customer satisfaction.

You will ensure we follow the policy: “Do what is right by the customer.” This role requires a minimum of 45 hours per week, excellent leadership, inventory and staff development, and effective communication with customers and corporate.