Pet Store Key Holder & Customer Experience Lead

Hollywood Feed; Lexington (KY); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips

Employee discounts

Free pet food

Descripción de la vacante

Hollywood Feed in Lexington, KY is seeking a Third Key Holder to assist the Store Manager, open/close the store, and ensure smooth, customer‑focused operations. You will maintain product knowledge, support staff, and handle daily POS activities to enhance sales and service.

The role offers an hourly wage of $15.50–$19/hour plus tips and discounts, with weekend availability required. Previous retail and delivery responsibilities are a plus, and safety policies are emphasized.

Formación

• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience.

Responsabilidades

• Open and close the store as Third Key Holder.
• Assume managerial responsibilities in the absence of management.
• Greet and assist customers per Hollywood Feed standards.
• Demonstrate knowledge of products to meet pet and customer needs.
• Maintain open, respectful communication with supervisors and coworkers.
• Train and support new employees; work independently or in a team.
• Open availability including 3 nights of weekend shifts.
• Unload deliveries and stock shelves.
• Operate checkout, create customer accounts, process transactions, and perform inventory tasks.
• Participate in educational sessions and store maintenance duties.
• Drive company delivery vehicle following safety standards.

Conocimientos

Customer service

Communication

Sales skills

POS operation

Driver's license

Educación

High School Diploma or equivalent

Herramientas

POS system

Descripción del empleo

Hollywood Feed in Lexington, KY is seeking a Third Key Holder to assist the Store Manager, open/close the store, and ensure smooth, customer‑focused operations. You will maintain product knowledge, support staff, and handle daily POS activities to enhance sales and service.

The role offers an hourly wage of $15.50–$19/hour plus tips and discounts, with weekend availability required. Previous retail and delivery responsibilities are a plus, and safety policies are emphasized.