Pet Store Key Holder & Customer Experience Lead

Hollywood Feed; Evanston (IL); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Tips from customers

Employee discounts

Free pet food and supplements

Zusammenfassung

Hollywood Feed is seeking a Third Key Holder in Evanston, IL who reports to the Store Manager and Assistant Manager. The role opens and closes the store, serves customers, and ensures safe, efficient, and profitable operations while upholding our customer-first policy.

This position offers a competitive hourly wage of $15.50/hr to $18/hr and requires open weekend availability, including 3 nights per week. You will help train team members and assume leadership responsibilities in the absence of

Qualifikationen

• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.

Aufgaben

• Open and close the store and ensure readiness for business.
• Assume managerial responsibilities in manager absences.
• Greet and assist customers to high standards of service.
• Demonstrate product knowledge to address customer needs for pets and supplies.
• Maintain open, respectful communication with supervisors and coworkers.
• Train and support new employees; work well in a team.
• Maintain weekend availability, including 3 nights per week.

Kenntnisse

Verbal communication

Customer service

Active listening

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Hollywood Feed is seeking a Third Key Holder in Evanston, IL who reports to the Store Manager and Assistant Manager. The role opens and closes the store, serves customers, and ensures safe, efficient, and profitable operations while upholding our customer-first policy.

This position offers a competitive hourly wage of $15.50/hr to $18/hr and requires open weekend availability, including 3 nights per week. You will help train team members and assume leadership responsibilities in the absence of