Pet Store General Manager & Growth Leader

Petco; Lompoc (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Petco in Lompoc, CA is seeking a General Manager to lead all store operations on-site. You will coach the team, manage staffing and scheduling, and uphold exceptional customer service and pet welfare.

You will monitor sales performance, drive profitability, oversee inventory and merchandising, and analyze store metrics to make data-informed decisions. The role partners with district and corporate teams to align with brand standards and community initiatives.

Qualifications

• Leadership and people management experience.
• Retail operations experience in sales, inventory, merchandising, and cash handling.
• Customer service focus and strong communication with customers.
• Ability to analyze store metrics and make data-driven decisions.
• Understanding of profit and loss, budgeting, and expense control.
• Willingness to work on-site full-time, including weekends and holidays.
• Comfort around animals and commitment to welfare.
• Previous retail management or supervisory experience; pet retail is a plus.
• High school diploma or equivalent; further business education is beneficial.

Responsibilities

• Lead and coach store team members.
• Manage staffing, scheduling, and onboarding.
• Monitor sales performance, drive profitability, oversee inventory and merchandising.
• Analyze store metrics to make data-informed decisions.
• Ensure safety, cleanliness, and compliance with policies.
• Build relationships with customers and the local community.

Skills

Leadership

Retail operations

Customer service

Data-informed decisions

Staff scheduling

Inventory control

Profit & loss understanding

On-site availability

Pet welfare

Pet store experience

Education

High school diploma or equivalent

Post-secondary education in business/management (beneficial)

Job description

Petco in Lompoc, CA is seeking a General Manager to lead all store operations on-site. You will coach the team, manage staffing and scheduling, and uphold exceptional customer service and pet welfare.

You will monitor sales performance, drive profitability, oversee inventory and merchandising, and analyze store metrics to make data-informed decisions. The role partners with district and corporate teams to align with brand standards and community initiatives.