Pet Route Service Specialist — Caring Clinic Pickups

Gateway Services Inc.; Clarkston (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) match

Tuition assistance

Paid time off

Job summary

Gateway Services is actively seeking a Veterinary Route Service Specialist in Clarkston, MI. This role involves physically demanding daily routes, caring for pets, and maintaining strong clinic relationships.

You will use mobile technology and CRM systems to ensure accurate pickups, deliveries, and thorough documentation, while upholding compassion and professionalism in sensitive situations.

Qualifications

• Previous customer service experience preferred.
• Strong route planning and time-management skills.
• Valid driver’s license with clean driving record.

Responsibilities

• Review daily routes and load equipment for every shift.
• Visit veterinary clinics and maintain professional relationships.
• Retrieve deceased pets respectfully and document details accurately.
• Use company technology to scan pets and verify IDs and instructions.
• Complete route stops on time and ensure proper handoff to Operations.

Skills

Customer service

Route management

Driving

CRM systems

Education

High school diploma or GED

Tools

CRM systems

Job description

Gateway Services is actively seeking a Veterinary Route Service Specialist in Clarkston, MI. This role involves physically demanding daily routes, caring for pets, and maintaining strong clinic relationships.

You will use mobile technology and CRM systems to ensure accurate pickups, deliveries, and thorough documentation, while upholding compassion and professionalism in sensitive situations.